Terms & Conditions

Here are some basic Terms and Conditions that you must be aware of before or while making any purchase on this website.

Privacy Policy:

This tells you how we are going to use your personal information collected at this site. By using this site, you accept all the practices described in the privacy policy. These policies may be changed, but any changes will be posted. And hence, we encourage you to read the privacy policy whenever you visit the site to make sure that you understand how your personal information is going to be used.

Collection of Information:

We collect personally identifiable information like Name, Postal Address, Email Address, etc when voluntarily submitted by our visitors. The information provided is only used to fulfill your request unless you give it to use it in some another manner, for example, to add to one of your mailing lists.

Delivery Policy:

We usually take delivery timeline ranging from 7-10 working days from the date you place the order. If you want more details about delivery you can mail us with your order information shared with via email when you placed your order.  If you want more details about tracking your order, you can mail us with your order no. at contact@teecreep.com

All our goods sold to you will be inclusive of all Taxes and no extra charge will levied on you.


Return Policy:

Teecreep makes sure that every T-shirt is carefully inspected before shipping them out.

However, if there is some error in the product received then kindly send us an email describing the error on contact@teecreep.com and we'll do our best to replace it for you as soon as possible. Products can be replaced only once.

If you find any fault with our product, just information us along with our Order no. within 3 days of receiving the goods. Also, return back the goods in the original condition for us to replace the order. However bulk orders ordered from our website; the cancellation and returns are subject to management approval. For this, you will have to get in touch with us via email or phone.

 

Exchange:

If when you receive your product(s), you are not completely satisfied you may return the items to us, within 3
days of exchange. Exchange can be done only once and will take approximately 5 working days for the process once the goods have arrived. Items must be in original packaging and in acceptable condition which will be decided solely by us.


We strongly recommend that you fully insure your package that you are returning. We suggest the use of a carrier that can provide you with a proof of delivery. Teecreep will not be held responsible for items lost or damaged in transit.

In special cases for the refund to take place 20% restocking fee will be deducted from Total amount to cover our administration costs, but the products should be in the same conditions as they were sent to you. Goods found to be tampered with by the customer will not be replaced but returned at the customer’s expense. (Special cases - unavailability of return product, or if you received a completely different product)

If you are returning items for exchange please be aware that a second charge may apply. 

Discounted products or free products are not part of the returns policy and hence customer cannot avail the above mentioned benefits on these products.

 

Cookie/Tracking Technology:

The site may use cookie and tracking technology depending on the features offered. Cookie and Tracking Technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to site and understanding how visitors use the website. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information:

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law, or (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions or (3) investigating fraud which has already taken place. The information is not provided for any kind of marketing purposes.

User Account, Password, and Security:

You will receive a password and account designation upon completing the website's registration process. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all the activities that occur under your account and password. You agree to (a) immediately notify Teecreep of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Teecreep cannot and will not be liable for any loss or damage arising from failure to comply with this.